Posts Tagged ‘economy’

Top 10 companies voted worst for customer service

Wednesday, June 10th, 2009

News Story:

A recent Zogby poll asked consumers to rate companies from best to worst in regard to customer service.  Out of a total of 145 companies included in the poll the following were rated the 10 worst:

1. AOL

2. Comcast

3. Sprint Nextel

4. Capital One

5. Time Warner Cable

6. HSBC

7. Qwest

8. Abercrombie & Fitch

9. Bank of America

10. Citigroup

Commentary:

These companies should put their customers where they should be: top priority.  In today’s economy, people won’t spend their precious dollars on companies that treat them like garbage.

I have personally had multiple issues with Comcast, and their presence on the list does not surprise me.  I’m currently considering switching to sattelite television, and if DSL becomes available in my area, I would dump Comcast internet in a heartbeat.  The presence of so many banks on the list is no surprise either.  They have gotten carried away with so many extra charges for service.  I can’t say that I’m a regular shopper at Abercrombie & Fitch, but I did get good service on the occassions that I did shop there.

California Voters Reject Ballot Measures

Thursday, May 21st, 2009

NEWS:

California Voters overwhelmingly rejected ballot measures that raised taxes to keep California from falling further in to an economic crisis. All ballot measures were defeated with the exception of the measure to freeze raises on government jobs when there was a budget deficit. The Governator Arnold knew these were going to fail prior to the vote, as he stopped campaigning for their passage and was in Washington the day prior to the vote.

COMMENTARY:

Being a former California resident, I have some perspective on this situation.  Spending is out of control in California, while common sense is in an extremly short supply.  The state wastes a ridiculous sum of money caring for illegals and other ultra liberal pet projects.  This high level of spending must stop if the state will ever regain its glory.  This is a classic case of spend, spend, spend and then when times get a little hard, the state is so far over extended.  It will be interesting to see if this crisis turns in to a collapse.